Centro de ayuda
We know you'd rather be making art; let us answer your question and get you back to creating.
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Orders & Shipping
Order processing time?
Orders process quickly! Changes only possible within 15-20 minutes of placing your order.
How much is shipping?
Free shipping on orders $200+. Standard processing takes 1-3 business days. Delivery available Monday-Friday only.
Shipping restrictions?
No-Fly items: Ground shipping only, not available to AK/HI/PR. Large/XL items: Additional fees may apply. Freight: Curbside delivery only. Factory Direct: Ships separately from manufacturer.
Returns & Exchanges
Returns accepted within 30 days of shipment. Items must be unused in original packaging. A 15% restocking fee applies. Call us first to get an RMA number before returning.
Account & Login
Forgot your password?
Click "Reset Password" above and enter your email. You'll receive a link to create a new password within minutes. Check your spam folder if you don't see it.
Why create an account?
Track orders easily, save addresses for faster checkout, view your order history, and get notified when out-of-stock items are available again.
Payment & Gift Cards
Why don't I see prices on some items?
Some manufacturer prices are only shown once items are added to your cart. This is due to pricing agreements with our suppliers.
Sales tax charged?
Sales tax is only charged on orders shipped to Texas addresses.
Price match guarantee?
Yes! We match online competitor prices. Contact us with a link to the competitor's price and we'll match it.
Out of stock item?
Click "Email when available" on the product page. We don't accept backorders, but we'll notify you as soon as it's back in stock.
